
Dear Pamela, Oliver, and Little Clayton,
Welcome to your new home! We are absolutely delighted that you’ve chosen 8 Dalton Road — a home filled with light, peace, and the beauty of nature. It’s our hope that you create many wonderful memories here, just as we have.
This home was built with love and intention. We purchased the lot in October 2020, broke ground in April 2021, and officially moved in by July 2022. From day one, our vision was to create a modern, open space that would bring in natural light and maintain a strong connection to the surrounding landscape. The large windows, clean lines, and natural tones were all designed to make the most of this special place.
As you settle in, we want to make your transition as smooth as possible. This guide includes all the essential information you’ll need — from maintenance schedules to utility contacts and more.
Warmest regards,
Marcos & Shawn
📞 Essential Contacts
⚡ Emergency Services
Norfolk General Hospital — 365 West St, Simcoe, ON — (519) 426-0130
Tillsonburg District Memorial Hospital — 167 Rolph St, Tillsonburg, ON — (519) 842-3611
🔌 Utilities & Services
Hydro One — (888) 664-9376
Enbridge Gas — (866) 763-5427
Starlink Internet — (866) 606-5103
Trickett’s Water Service — (519) 586-2782 (every 2 months, ~$200)
Garbage & Recycling — Pickup every Wednesday (Wasteline App)
🛠️ Service Providers
General Repairs/Handyman: Brody Hunt — (226) 228-6611
Plumber: Darren Forsyth — (519) 688-8400
Electrician: Paul Gilmore — (519) 857-6758
HVAC: Mazza (Shawn Priem) — (519) 983-3734
House Cleaning: Lucy — (519) 200-0892
Window Cleaning: R.V. — (519) 268-2945
Cistern & Septic: Larry Dedrick — (519) 761-2069
🔒 Other Information
Security System: Arlo (via Arlo App)
Home Insurance: Westland Insurance — Cole Carson — (905) 940-1000
Neighbours:
• Bob & Michelle Heyndrickx — (519) 582-3997
• Kevin & Annette Verspeeten — (519) 983-6821
💳 Monthly Bills & Utility Costs
Hydro One — ~$165/month
Enbridge Gas — $108/month (EMPP)
Starlink — $158.20/month
Water Delivery — ~$200 every 2 months
Property Tax — $7,123/year
Home Insurance — $275.91/month
Arlo Security (optional) — $20/month
🚰 Water System & Filtration
• 13,250L buried cistern on front lawn (driveway access)
• Monitored via garage alert system
• No additional filtration needed (clean water source)
🛠️ Maintenance Schedule
• Monthly / As Needed: Check cistern levels, refill water softener, general inspections
• Every 2 Months: Clean Lifebreath HRV filters
• Every 3 Months: Replace HVAC filters
• Seasonal:
◦ Fall — Prep garden, test smoke/CO detectors
◦ Winter — Monitor humidity, clear snow/ice on vents
◦ Spring — Window cleaning, garden/lawn prep, exterior check
◦ Summer — AC checkup, yard maintenance
🏊 Pool & Spa System
• Converted shipping container — pool & hot tub (divider with jets)
• Maintenance — Scoop leaves, vacuum
• Treatment — C-Pool & Spa Clean + Clear Minerals (low chlorine)
• Filter — Replace once per year
• Control — Pentair ScreenLogic app
📱 Smart Home Ecosystem
• Heating/Cooling — Ecobee, Watts, Apple Home App (Apple TV hub)
• Security — Arlo (cameras), myQ (garage doors)
• Lighting — My Leviton (courtyard)
• Air Quality — Rabbit Air (garage)
• Pool — Pentair ScreenLogic
• Appliances — LG ThinQ (washer/dryer), Bosch Home Connect (fridge, oven, dishwasher)
• Other — Mr. Steam (steam shower), iRobot (Roomba), Starlink (Internet)
If you ever have questions or need help settling in, don’t hesitate to reach out.
Marcos & Shawn